Privacy Policy

PRIVACY POLICY
Digitol Labs Limited
Website: www.digitol.co.uk

1. Introduction

This Privacy Policy explains how Digitol Labs Limited (“Digitol”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal data when you visit www.digitol.co.uk or engage with our software development and AI consultancy services (the “Services”).

We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our Website or Services, you acknowledge that you have read and understood this Privacy Policy.

2. Who We Are

Digitol Labs Limited is the data controller responsible for your personal data unless otherwise stated.

If you have any questions about this Privacy Policy or your data, please contact us using the details in Section 13.

3. Personal Data We Collect

We may collect and process the following categories of personal data:

3.1 Information You Provide Directly

  • Name and contact details (e.g. email address, phone number)

  • Company or organisation details

  • Information submitted via contact forms or email correspondence

  • Project-related information provided during service engagement

3.2 Automatically Collected Data

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and usage data

  • Cookies and tracking data (see Section 11)

3.3 Business and Client Data

Where you engage our Services, we may process data necessary to deliver those Services, which may include limited personal data depending on the project scope.

4. How We Use Your Data

We use your personal data for the following purposes:

  • To respond to enquiries and provide information about our Services

  • To deliver software development and AI consultancy services

  • To manage client relationships and communications

  • To improve our Website, services, and user experience

  • To comply with legal and regulatory obligations

  • To protect our legal rights and prevent misuse

We will only use your data where we have a lawful basis to do so (see Section 5).

5. Legal Bases for Processing

We process personal data under the following legal bases:

  • Contractual necessity – to perform a contract or take steps before entering into one

  • Legitimate interests – for business operations, service improvement, and security

  • Legal obligation – to comply with applicable laws and regulations

  • Consent – where you have explicitly agreed (e.g. cookies or marketing, where applicable)

6. Data Sharing

We do not sell your personal data.

We may share your data with:

  • Service providers and contractors who assist in delivering our Services (e.g. hosting providers, development tools)

  • Professional advisors (e.g. legal, accounting)

  • Regulatory or legal authorities where required by law

All third parties are required to respect the security of your data and process it lawfully.

7. International Transfers

Where personal data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place, such as:

  • Adequacy decisions

  • Standard Contractual Clauses (SCCs)

  • Equivalent lawful transfer mechanisms

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

  • Duration of client relationships

  • Legal, accounting, or reporting requirements

When data is no longer required, it will be securely deleted or anonymised.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

  • Secure servers and infrastructure

  • Access controls and authentication

  • Encryption where appropriate

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Under UK data protection law, you have the following rights:

  • Right to access your personal data

  • Right to rectification of inaccurate data

  • Right to erasure (“right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing

  • Right to withdraw consent (where applicable)

To exercise your rights, please contact us using the details below.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Ensure the Website functions properly

  • Analyse Website traffic and usage

  • Improve user experience

You can control or disable cookies through your browser settings. Where required, we will request your consent before placing non-essential cookies.

12. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing any personal data.

13. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

Digitol Labs Limited
Website: www.digitol.co.uk
Email: Hello@Digitol.co.uk

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices.

Any updates will be posted on this page with an updated “Last updated” date. Continued use of the Website constitutes acceptance of the revised policy.

Last updated: 04th April 2026