TERMS AND CONDITIONS
Digitol Labs Limited
Website: www.digitol.co.uk

1. Agreement to Terms

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“you”, “your”, or “Client”) and Digitol Labs Limited (“Digitol”, “we”, “us”, or “our”), governing your access to and use of our website located at www.digitol.co.uk and any related services, including software development and AI consultancy services (collectively, the “Services”).

By accessing or using our website or engaging our Services, you confirm that you have read, understood, and agree to be bound by these Terms in full. If you do not agree with these Terms, you must not use our website or Services.

2. Definitions

For the purposes of these Terms:

• “Company” refers to Digitol Labs Limited.

• “Services” refers to all software development, AI consultancy, advisory, and related professional services provided by Digitol.

• “Website” refers to www.digitol.co.uk.

• “Client” refers to any individual, business, or organisation engaging with our Services.

• “Deliverables” refers to any work product, including software, code, documentation, or materials produced by Digitol.

• “Confidential Information” refers to any non-public information disclosed between the parties.

3. Use of Website

You agree to use the Website only for lawful purposes and in accordance with these Terms. You must not:

• Use the Website in any way that breaches applicable laws or regulations

• Attempt to gain unauthorised access to any part of the Website or related systems

• Introduce malicious software, viruses, or harmful material

• Interfere with the Website’s functionality or security

We reserve the right to suspend or restrict access to the Website if misuse is detected.

4. Nature of Services

Digitol provides professional software development and AI consultancy services. We do not operate as an e-commerce platform and do not sell goods directly through the Website.

All Services are typically provided under separate written agreements, proposals, or statements of work (“SOW”), which shall take precedence over these Terms in the event of any conflict.

5. Engagement and Client Responsibilities

By engaging our Services, you agree to:

• Provide accurate, complete, and timely information necessary for project delivery

• Cooperate with reasonable requests for input, approvals, and feedback

• Ensure you have the legal right to provide any materials, data, or instructions

Digitol shall not be liable for delays or failures caused by incomplete or inaccurate Client input.

6. Fees and Payment

Where applicable, fees for Services will be set out in a separate agreement or proposal.

Unless otherwise agreed:

• All invoices are payable within the stated payment terms

• Late payments may result in suspension of Services

• Fees are non-refundable except where required by law or explicitly agreed

Digitol reserves the right to charge interest on overdue payments in accordance with applicable UK law.

7. Intellectual Property Rights

7.1 Digitol Intellectual Property

All intellectual property rights in:

• Pre-existing tools, frameworks, code libraries, and methodologies

• Website content, branding, and materials

remain the exclusive property of Digitol or its licensors.

7.2 Client Deliverables

Unless otherwise agreed in writing:

• Ownership of Deliverables transfers to the Client only upon full payment

• Digitol retains the right to reuse general knowledge, skills, and non-confidential components

7.3 Third-Party Components

Deliverables may include third-party software or open-source components, which are subject to their respective licences.

8. Confidentiality

Both parties agree to:

• Keep Confidential Information secure and not disclose it to third parties

• Use such information solely for the purpose of performing obligations under these Terms or related agreements

This obligation shall survive termination of the relationship.

9. Data Protection

Digitol processes personal data in accordance with applicable data protection laws, including the UK GDPR.

For details on how we collect and use personal data, please refer to our Privacy Policy.

Where Digitol processes personal data on behalf of a Client, the Client remains the data controller unless otherwise agreed.

10. Service Availability and Modifications

We reserve the right to:

• Modify, suspend, or discontinue any part of the Website or Services

• Update technologies, tools, or methodologies used in service delivery

While we aim for reliability and quality, we do not guarantee uninterrupted or error-free operation of the Website or Services.

11. Warranties and Disclaimers

Services are provided using reasonable skill and care consistent with industry standards.

However, to the fullest extent permitted by law:

• Services are provided on an “as is” basis

• We do not guarantee specific outcomes, business results, or performance metrics

• We disclaim all implied warranties, including fitness for a particular purpose

12. Limitation of Liability

To the maximum extent permitted by law:

• Digitol shall not be liable for any indirect, incidental, or consequential losses, including loss of profit, revenue, or business

• Our total liability arising out of or in connection with the Services shall not exceed the total fees paid by the Client for the relevant Services

Nothing in these Terms limits liability for:

• Death or personal injury caused by negligence

• Fraud or fraudulent misrepresentation

• Any liability that cannot be excluded under UK law

13. Indemnification

You agree to indemnify and hold Digitol harmless from any claims, damages, liabilities, or expenses arising from:

• Your misuse of the Website or Services

• Your breach of these Terms

• Any materials or data you provide that infringe third-party rights

14. Termination

We may suspend or terminate access to the Website or Services if:

• You breach these Terms

• You fail to make required payments

• Your actions pose a risk to Digitol or its clients

Upon termination:

• All outstanding fees become immediately payable

• Access to Services may cease

• Relevant provisions (e.g., confidentiality, liability) will survive

15. Force Majeure

Digitol shall not be liable for any delay or failure caused by events beyond our reasonable control, including but not limited to:

• Natural disasters

• Cyberattacks

• Infrastructure failures

• Government actions

16. Changes to These Terms

We reserve the right to update these Terms at any time. Updated versions will be posted on our Website.

Your continued use of the Website or Services after changes constitutes acceptance of the revised Terms.

17. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

18. Entire Agreement

These Terms, together with any applicable agreements, proposals, or statements of work, constitute the entire agreement between you and Digitol Labs Limited.

They supersede any prior discussions, agreements, or understandings.

19. Contact Information

If you have any questions regarding these Terms, you may contact us at:

Digitol Labs Limited
Website: www.digitol.co.uk
Email: Hello@digitol.co.uk

Last updated: 04th April 2026